Professional Services
Eleven pilots, two in production — then forty
A 12,000-person firm with AI activity in nine business units, no shared platform, and a security review queue that averaged eleven weeks per project.
Before and after
BeforeAfter9 weeks
Idea to production, from 7 months
40+
Workflows on shared platform
4 days
Low-risk security approval
47%
Reduction in AI run cost
The challenge
What they were dealing with
Every team had solved the same problems independently: their own model access, their own document pipeline, their own evaluation approach and their own security submission. The second use case in each unit cost roughly as much as the first, and leadership had no view of what was running.
Services involved
What we did
- 01
Built the portfolio register first — twenty-three AI systems, of which six were unknown to central IT
- 02
Extracted a shared platform from the two use cases that had actually reached production, rather than designing one in the abstract
- 03
Created a risk framework with three tiers and a genuine fast lane: low-risk patterns clear in four days instead of eleven weeks
- 04
Rebuilt the integration fabric once, centrally, replacing nine separate ERP clients
- 05
Moved to advisory at month nine as the internal platform team took ownership
The outcome
62% lower cost per new use case
Measured against the pre-engagement baseline and re-verified at the 90-day review.
- 9 weeks — Idea to production, from 7 months
- 40+ — Workflows on shared platform
- 4 days — Low-risk security approval
- 47% — Reduction in AI run cost
The platform mattered less than the fast lane. Once teams believed approval was days rather than months, the pipeline unblocked itself.
More work
Other engagements worth reading.
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