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Manufacturing

Accounts payable that closes itself

A $4B manufacturer processing 1.2 million supplier invoices a year across three ERPs, with a 26-person team and a month-end close that regularly ran past day ten.

16 weeks to production · North America

Before and after

BeforeAfter
Cost per document240¢7¢
Cycle time (days)94/1026/10
Exception rate14%6%
Straight-through rate31%94%

$0.07

Cost per document, from $2.40

71%

Reduction in close cycle time

$2.6M

Annual run-rate saving

0

Headcount reductions — team redeployed

The challenge

What they were dealing with

Invoices arrived as PDFs, EDI feeds and scanned paper across three business units, each on a different ERP instance with different tolerance rules. Matching was manual, exceptions were emailed, and nobody could say at any given moment how much unposted liability was sitting in a shared mailbox.

Industrial manufacturerNorth America16 weeks to production

Services involved

What we did

  1. 01

    Measured the real baseline first: 1.2M documents, $2.40 average processing cost, 14% exception rate, 9.4-day average cycle

  2. 02

    Built a single extraction and matching layer in front of all three ERPs rather than three separate automations

  3. 03

    Gave agents authority to clear exceptions inside agreed price and quantity tolerances, with everything above threshold routed to a named approver

  4. 04

    Ran twelve weeks in parallel with the manual process until reconciliation agreed to the cent

  5. 05

    Handed the exception dashboard to the shared services team, who now tune tolerances themselves

The outcome

94.2% straight-through processing

Measured against the pre-engagement baseline and re-verified at the 90-day review.

  • $0.07 — Cost per document, from $2.40
  • 71% — Reduction in close cycle time
  • $2.6M — Annual run-rate saving
  • 0 — Headcount reductions — team redeployed
The number I care about is not the 94%. It is that we stopped having the same conversation about unposted liability every month.
Group Financial ControllerIndustrial manufacturer

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